What a CRM Should Do for Small Business
A CRM for small business should be simple: capture leads, manage your pipeline, remind you to follow up, and show you what's working. Most small businesses don't need enterprise-grade features — they need a system that's easy to use and actually gets used every day.
Our Services
Lead Capture
Automatic capture of leads from your website, phone, and other sources into one pipeline.
Pipeline Management
Visual pipeline showing every lead's status and what needs to happen next.
Tasks & Reminders
Automated follow-up reminders so no lead falls through the cracks.
Basic Reporting
Simple reports showing lead sources, conversion rates, and pipeline value.
Why Choose BattleScore?
Keep It Simple
We recommend CRMs that are easy to learn and actually get used — not bloated enterprise tools.
Setup Support
We help you set up your CRM properly so it works from day one.
Australian Focus
We understand the Australian small business market and recommend tools that work here.
Frequently Asked Questions
- What CRM features do small businesses actually need?
- Lead capture, pipeline management, task reminders, email/SMS follow-up, and basic reporting. Most small businesses don't need (and shouldn't pay for) enterprise features.
- How much does a CRM cost for small business?
- Small business CRMs range from free (limited) to $50-$100/user/month for full-featured options. The right choice depends on your team size and needs.
- Is it hard to set up a CRM?
- Not with the right guidance. We help small businesses set up their CRM properly — pipeline stages, automation, and reporting — so it actually gets used.
Need Help Choosing a CRM?
Book a call and we'll recommend the right CRM for your business.